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Faqs

Frequently Asked Questions

What are your business hours?

Office hours are 9:00AM to 5:00PM CST, however we schedule hours around the clock to ensure you get the service you need when you need it. Contact us for outside office hours appointment.

What type of payment methods do you accept?

We accept multiple forms of payments. P-Cards, Credit Cards, PayPal, Stripe. Contact us for more information.

Do you do break fixes?

Yes, we do ! If we don't fix the problem, you don't pay.

Who are your customers?

Our customers are:

  • Executives
  • SMB's (Small Medium Businesses)
  • Non Profit Organizations
  • Higher Education
  • Healthcare
  • Banks and other Financial Institutions
  • Manufacturing & Retail Shops
  • Small Offices (Doctors, Law, etc)

How is support done ?

We support our customers both onsite and remotely using a secure connection.

Is the remote support connection secure?

Absolutely. We employ full encryption with strict access controls.

EMAIL:

info@cybernon.com

LOCATION:

Itasca, IL 60143